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Information Gathered by Forms
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We have a strict policy of NEVER selling any customer information (name, address, credit card, phone number, etc to any individual or organisation.
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Credit Card Details - Phone Orders
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Our electronic purchase service requires that cardholders provide contact information (including without limitation: name, address, city, state or province, postal code, country, telephone and email), and financial information (including without limitation: name on credit card, credit card number and expiry date), and ordering information. This information is collected and used to process the transaction and for internal accounting and other procedures. Under No Circumstances is this information Kept or Stored once payment of goods is transferred unless authorisation has been given in writing by the customer.
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Merchant Provided Information:
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Our site’s merchant application form requires merchant applicants to provide contact information (including without limitation: company name, contact name, address, city, state, country, postal code, telephone number, fax number, email address and website address), financial information (including without limitation: ABN number, Business Name, merchant number, transit number and discount rate, and banking information) and general business information (including without limitation business type, Tax File Number, years in business, principles of organisation, delivery type, description of products and/or services and minimum & maximum transaction amounts).
We use information collected from the merchant to send the merchant information about HANDS ON TAPWARE, to contact the merchant for various reasons, and for internal accounting and other procedures. Information is used to check the merchant’s eligibility for our service and to obtain and verify further information from financial institutions and credit reporting agencies or bureaus in regard to the application, and to support the ongoing provision of service. Such information may be provided to such third parties for those purposes. It is also used for login validation purposes.
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Information Automatically Collected:
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Our Web site keeps track of usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. The IP addresses we collect on our electronic purchase service are linked to personally identifiable information. This is collected in order to combat fraud during the purchase process. We also use this data to better understand Web site usage in the aggregate so that we know what areas of our Web site users prefer. Automatically collected information is also used for the same purposes as cardholder supplied and merchant supplied information.
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Sharing of Information:
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Certain information submitted through the electronic purchase service (excluding credit card numbers) is shared with the merchant from whom the cardholder is purchasing the products / services so the merchant can fulfill the order. Information is also shared with other parties necessary to complete credit card transactions, including, without limitation, companies related to HANDS ON TAPWARE, credit card companies, credit card clearing houses and processors, and financial institutions.
HANDS ON TAPWARE is acting as an intermediary between the merchant and a user’s credit card company. The parties mentioned in the above paragraph, and not HANDS ON TAPWARE, are responsible for their own privacy polices and for maintaining privacy and confidentiality for all information HANDS ON TAPWARE provides them. If a user has any questions or concerns about the privacy policies of those parties, it must contact such parties.
Except for the above parties, and for use by HANDS ON TAPWARE’s consultants and professional advisers on HANDS ON TAPWARE’s behalf for the uses disclosed herein, HANDS ON TAPWARE does not share personal information with any other third parties. HANDS ON TAPWARE may, however, provide to third parties aggregate or statistical information that does not disclose personally identifiable information.
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